Refund Policy
1. Overview
At siteyeri.com, we operate as a marketplace that connects customers with independent sellers offering digital services. Due to the nature of digital products and services, all sales are considered final unless otherwise stated in this policy.
2. Eligibility for Refunds
Refunds may be granted under the following circumstances:
* The service purchased was not delivered within the stated timeframe
* The service delivered does not match the description provided
* A technical issue on our platform prevented proper delivery
Refund requests must be submitted within **7 days** of the original purchase date.
3. Non-Refundable Cases
Refunds will **not** be issued in the following cases:
* Change of mind after purchase
* Incorrect information provided by the customer
* Services that have already been fully delivered
* Dissatisfaction without valid justification
4. Dispute Resolution
As a marketplace, we encourage customers to first contact the seller directly to resolve any issues.
If a resolution cannot be reached, our support team will review the case and make a final decision.
5. Chargebacks
Customers are encouraged to contact us before initiating any chargeback.
Unjustified chargebacks may result in account suspension and restriction from future use of our platform.
6. Processing of Refunds
If a refund is approved:
* The amount will be returned to the original payment method
* Processing time may take **5–10 business days**, depending on the payment provider
7. Contact
For any refund-related inquiries, please contact our support team:
[support@siteyeri.com](mailto:support@siteyeri.com)
8. Policy Updates
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.
